You built the product.
Are customers actually using it?
As a founder, you need to know which customers are thriving, which are struggling, and which are about to leave. LogoPulse gives you that visibility in 10 minutes — no CS team required.
The metrics that matter before you can afford a CS team
You have 30-200 customers. You can't manually track all of them.
At 10 customers, you know everyone by name. At 50, you start losing track. At 200, customers churn without you noticing. LogoPulse fills the gap between "I know all my customers" and "I can afford a CS team."
| What you need to know | Where you check today | With LogoPulse |
|---|---|---|
| Who's at risk of churning? | Gut feel | Health score < 40, sorted list |
| Is onboarding working? | NPS survey (maybe) | Stage funnel with conversion rates |
| Which features drive retention? | Nothing | Feature adoption rates vs health correlation |
| How fast do customers onboard? | "A few days? A week?" | Time-to-first-entity: 2.3 days average |
| Who's my happiest customer? | "The one who emailed us last week" | Health score: 95, 14 features adopted, 47 entities/week |
What You Get
A single dashboard for customer health
One page. Every customer. Health score, stage, activity, last login. Sort, search, filter. Click into any account for the full picture.
Onboarding funnel without building one
Define stages in settings. LogoPulse tracks progression automatically. See your funnel conversion rates without writing SQL or setting up Mixpanel.
Churn warning system
Health scores update every hour. When a customer starts declining, you see it in the dashboard. Set up email alerts on the Growth plan.
Investor-ready metrics
"Our average health score is 72. Onboarding completion rate is 68%. Average time-to-value is 3 days. Churn is concentrated in accounts that don't connect their first integration."
Those are the kind of answers investors want to hear. LogoPulse generates them automatically.
Setup: 10 Minutes
npm install @logopulse/sdk(2 minutes)- Add 5 lines of code to track key events (5 minutes)
- Configure health score weights in the dashboard (3 minutes)
- Done. First health scores calculate within the hour.